State Farm® Insurance Agent Gordon Woolf

"Gordon has been our insurance agent for many years. Recently when we thought we had a mold problem, we had various disaster cleanup agencies give us quotes. One of them said it would be a major job and left us a quote for several thousand dollars. However, the receptionists with Gordon Woolf told us to call Certified Disaster Cleanup and we're glad we did. Duane from Certified Disaster Cleanup actually took the time to test it. When he didn't think it was mold, but rather castings from insects, he went the extra mile to confirm his thoughts by pulling up the baseboard which showed no water damage. He said, "I'm sorry, but I can't help you." I am very grateful for his honesty, and grateful the good people at Gordon Woolf State Farm told us about a cleanup company that we could trust."

"Avoid at all costs. Like the reviewer Jason before me, Gordon and his staff are rude and very inconsiderate. They need to have some customer service training done here or fire some personnel. They lost our business and we switched to another agency due to their lack of compassion and lack of work ethic. State Farm is fine, just don't do your business with this agency. Veronica only cared about getting paid - not about you as an individual or as a family."

"Gordon and his staff are, for lack of a better word, despicable. He was rude and disrespectful along with accusatory with regards to discussing my 92 year old grandmother’s insurance policy information. Do NOT ever trust your insurance needs to this person. State Farm scored a loss with this agent."